Privacy Policy

PRIVACY POLICY

This Privacy Policy (“Privacy Policy”) applies to the mobile application for android operating system offering products and services (“Application”), the products and services offered and the website (https://vprotectindia.com) owned and operated by [●] (“VProtect”), a company incorporated under the provisions of the Companies Act, [●], and having its registered office at [●], India (hereinafter VProtect’s products, services, the android mobile application and the website shall collectively be known as “Offerings”)

For the purposes of this Privacy Policy, “we”, “our” and “us” shall mean “VProtect” and “you” and “your” shall mean you, as a user of the Offerings (“User”).

This Privacy Policy sets out what data we collect and how and why we use it, when you access the Offerings. You are advised to read the Privacy Policy carefully before accessing any Offerings. To access any Offerings, you are required to accept the terms of this Privacy Policy. By accepting this Privacy Policy, you signify that you have read, understood and agree to be bound by the same. We reserve the right to update or modify this Privacy Policy at any time without prior notice and such changes may be effective immediately.

BY ACCEPTING THE TERMS OF THE PRIVACY POLICY, YOU EXPRESSLY CONSENT TO VPROTECT’S COLLECTION, RETENTION, ANALYSIS, USE AND DISCLOSURE OF YOUR PERSONAL DATA IN ACCORDANCE THEREOF.

  1. OBJECTIVE & SCOPE:
  • VProtect is committed to protect Users’ privacy and appropriately and responsibly use collected data. By way of this Privacy Policy, we aim to provide you a summary of our privacy practices regarding personal data that we collect and process of/about the User through various sources. The primary focus of this Privacy Policy is on the personal data collected and processed. Depending on the purposes of processing and your relationship with us as a data subject, we may provide additional customized privacy policies.
  • This Privacy Policy covers the categories of personal data collected, how we use or process such data, who are the recipients of such data, and your associated rights under applicable laws.
  1. DATA COLLECTED:
  • We collect personal data of the User, as detailed further in this clause, and as expressly set forth in this Privacy Policy. While some User datahas to be mandatorily provided, others are optional and certain portions of the data will remain private; VProtect will let the User know all of the foregoing categories of data. Additional data may be gathered during subsequent or continued use of our Offerings.
  • In order to access the Offerings, the User, upon expressly consenting, may be required, from time to time, at the request of VProtect, to provide certain personal data, such as your first and last names, location [unless disabled by accessing the Device (as defined below) settings, in which case we may not be able offer/effectively offer our Offering]   email address, residential and/or work place address, mobile number, postal code, etc. The foregoing is an inclusive but not an exhaustive list, and such other personal dataas may be required from time to time, may be collected and appropriately used after obtaining express consent of the User.
  • We may also automatically receive, collect, store and process certain anonymous data sourced by your usage of the Application or our website, such as standard usage logs, through the web server, cookies, standard web log data, traffic to and from our website/Application, tracking within the website/Application, and any other available data from:
  • an IP address, assigned to the Device (as defined below) used by the User;
  • demographics;
  • type of browser used by the User;
  • the domain server through which the User accesses the website and the functions and features therein;
  • queries, comments, or feedback as submitted by the User, including any correspondence you have made with us; and
  • the type/model/make of device used by the User (“Device”).
  • In order to enhance our ability to provide a valuable experience to the Users, we may seek and receive one time or continuous access to: (i) automatically receive, collect and analyze your location data which may be accessed through a variety of methods including, inter alia, GPS, Internet Protocol address, and cell tower/Device location; (ii) collect data pertaining to your Device and your usage thereof, including, interalia, data about your Device, and data about your use of features or functions on your Device; (iii) camera access to scan/capture/upload documents and/or photographs; (iv) microphone permissions; (v) any other files and media. A user may, at any time, revoke access to the aforesaid data through the Device settings.
  • Sources of personal data:

We may collect the personal data through various sources, such as those:

  • Submitted by yourself, through our website or by contacting/emailing our official contacts;
  • Shared with or by any of our employees and affiliates;
  • Our sales or marketing representatives (including third party representatives), vendors, suppliers and service providers;
  • Sourced from public websites and social media, including but not limited to your publicly accessible profiles, etc.; and
  • Sourced via Cookies and similar tracking technologies as deployed on our website and Application.
  • It is clarified we do not collect or store any contact (or related) data that may be present on a Device.
  • It is further clarified that we do not sell your data to any third party under any circumstance as the purpose of collecting date under this Privacy Policy is to deliver/enhance a quality User experience or improve our Offerings in a manner we deem fit and necessary.
  1. METHOD AND MANNER OF USE OF DATA:
  • We may use your personal data for the following purposes:
  • to provide a meaningful user experience, better usability, troubleshooting and Application/website maintenance;
  • to develop and improve our existing products and services, Application and such other aspects we deem necessary;
  • to develop new products, user experience, services, etc.;
  • for compliance and undertaking of the purchase orders/contract for our products, items or services;
  • to understand when and which parts of our Offerings are most visited and its frequency;
  • to identify a User on the Application/website;
  • to communicate with a User, including contacting and responding to queries or requests and such other communication as may be required;
  • To communicate special offers and general information about our products, services and events which we may offer that may be similar to those that you have already purchased or enquired about unless the User has opted not to receive such communication/data;
  • to offer tailored content based on Users’ preferences;
  • to enhance and optimize our company operations, Application, systems, security and processes;
  • to enable marketing and sales related communications and related purposes;
  • to protect and defend the rights or property of VProtect;
  • to prevent or investigate possible wrongdoing in connection with our Offerings;
  • to protect the personal safety of Users of our Offerings and/or the general public;
  • to protect against or defend any legal liability; and
  • in order to be compliant with applicable law or to honour back-to-back obligations we may have with any other third party in relation to our Company/Offerings.
  • You acknowledge that if we determine that any data you have provided or uploaded violates the terms of this Privacy Policy, we have the right, in our absolute discretion, to delete or destroy such data without incurring any liability to you.
  • You acknowledge that you are licensing us to use, modify, display, distribute and create new material from the data you provide. By providing such data, you automatically agree, or promise that the owner of such data has expressly agreed to allow or license, as the case may be, us to use the data in the manner set out in this Privacy Policy, without the payment of any consideration. We may, to the extent permitted by law, also use, license, reproduce, distribute disclose, and aggregate, non-personally identifiable data that is derived through your use of our Offerings and you hereby provide consent for the same.
  • For the avoidance of any doubt, it is hereby clarified that any User data collected from you and eventually stored by us will be used only for the purposes enumerated above.
  1. SHARING OF DATA:
  • We will not use User data for any purpose other than in connection with VProtect’s business/Offerings. You understand that we may share the User data with required third parties in connection with our Offerings/business as may be required and you explicitly agree to such User data being shared.
  • We may use third party vendors, service providers, including logistic service providers payment gateway service providers, maintenance service providers, etc. to help us better provide our Offerings to you (for payments, delivery and installations/troubleshooting of our products/services/Application/website), to whom we may have to disclose your personal data. Where we use third-party tools, these third parties will have access to some of your personal data, including analytics tools. As may be necessary for managing partnerships, we may also provide deidentified data to our partners relating to the usage of products and services provided by our partners.
  • When using the Application/website, in the event you are directed to a third party website or application, and if you choose to access them (or avail what such websites have to offer), we will not be responsible for any such third-party websites or applications. Please note that in case you share any data with such third parties, you will be bound their respective privacy policies and/or terms of use/service. VProtect will not disclose any of the User’s personally identifiable data to third parties, save when required under applicable law.
  • If all or some of the business, stock or assets of VProtect are acquired or merged with another business entity, we may share all or some of your data with the acquiring/merged entity.
  1. YOUR RIGHTS & PREFERENCES AS A DATA SUBJECT:
  • This Privacy Policy is governed by your rights as per applicablelaw within the territory from where you access our Offerings.
  • You shall also be provided with an option to provide or deny consent for use of the data collected for the purposes mentioned in this Privacy Policy, restrict disclosure to third parties, data retention, revoke consent already granted to collect data and if required, make us delete/anonymize the data collected by us. However, in the event of the foregoing, please note that we may not be able to provide all our Offerings efficiently to you.
  1. DATA RETENTION:
  • We take reasonable steps to ensure that User data is available only for so long as is necessary for the purpose for which it is processed, or longer, if required under any applicable law, subject to appropriate safeguards. Please note that we ensure that all other data collected and stored is anonymized and aggregated in an irreversible manner. Furthermore, you explicitly consent and agree that we will be entitled to use such anonymized data or data freely, without any restrictions other than those set out under applicable law.
  1. DATA SECURITY:
  • The data provided by the User is stored in access controlled facilities with restricted access. User data transmitted over the internet is protected through the use of encryption, using the Secure Socket Layer (SSL) or equivalent protocols.
  • We shall use generally accepted industry standards to protect the User data submitted to us, both during transmission and upon receipt. However, please be advised that, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, even though we strive to use commercially acceptable means to protect User data, we cannot guarantee its absolute security and your use of our Offerings is at your sole risk and discretion. We also cannot warrant that such User data may not be misused in the event our safeguards and protocols are breached maliciously. Further, we are not liable to, nor can we fully control the actions of other users with whom you may choose to share your data.
  • The collection, usage, and sharing of User data by us shall be in compliance with the Data Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Data) Rules, 2011 and other applicable laws.
  • If any security breach comes to our knowledge, then we may take all steps required to protect misuse of such data and may attempt to notify you electronically so that you can take appropriate steps.
  1. PRIVACY POLICY UPDATES:
  • We reserve the right to change or update this Privacy Policy at any time. Such changes shall be effective immediately upon us publishing it. Your access and use of our Offerings following any such change constitutes your agreement to follow and be bound by this Privacy Policy, as updated or modified. For this reason, we encourage you to review this Privacy Policy each time you access and use our offerings.
  1. COOKIES:
  • When youvisiting/using our website/Application, one or more cookies will be sent to the Device(s) being used by you. The cookies are either used to improve the quality of our Application/website or for storing your preferences as a User, improving the overall User Experience. You have the option of disabling cookies via your Device settings. However, if you disable cookies, some parts of our Application/website may not in the manner it was designed/intended to function.
  • If you would like to disable our access to any passive data we receive from the use of various technologies, you may do so by disabling cookies in your web browser/Device, which may affect the complete use of our Offerings. Please note that VProtect may still receive data about your usage and also your personal data, such as your email address. If you choose to terminate your engagement with VProtect, we will store data about you for such period as permitted under applicable law, after which time the data may be deleted partially or fully as deemed fit at the given time.
  1. NODAL GRIEVANCE REDRESSAL OFFICER:
  • As required under Data Technology Act, 2000, and rules made thereunder, and for the purposes of addressing complaints, you may contact our nodal grievance redressal officer whose name and contact details are provided below:
NAME: Mr. Rahul
ADDRESS: Plot no. 10, GNG Building, 4-5 Floor, Sector 44 Rd, Gurugram, Haryana 122003, India
TEL: 0124 417 1800
EMAIL: [email protected]

 

  1. DISPUTERESOLUTION
  • In the eventof any dispute, difference or claim arising out of this Privacy Policy the same shall be settled in accordance with the applicable laws in India through regular judicial process and the courts of New Delhi, India, shall have exclusive jurisdiction.